Styles & Success Management
Turnkey operations for Phenix Salon Suites franchise owners
About Styles & Success
WHO WE SERVE
At Styles & Success Consulting, our mission is to empower Phenix Salon Suites franchise owners with the tools and insights they need to thrive. We focus on delivering proactive support and dependable reporting to enhance operational efficiency.
We handle the day-to-day operations of your Phenix locations so you can focus on growth, not tenant issues. Using our centralized platform, you can see lease data, maintenance requests, and client communications in real time, while my team proactively resolves concerns.
HOW WE HELP
At Styles & Success, we proudly support beauty professionals at every level of their journey — including those who grow into owners themselves. Our community is built on collaboration, mentorship, and the shared success of industry leaders like Carey, whose experience reflects the entrepreneurial spirit behind our brand.
WHAT WE HANDLE
- Operations oversight and manager support
- Tenant relations, onboarding, and renewals
- Leasing support, tours coordination, and vacancy outreach
- Accounts receivable follow-up and escalation workflows
- Vendor coordination and facilities management
- Performance reporting and dashboards
WHAT OWNERS GAIN
- Less time managing day-to-day operations
- Faster leasing and improved occupancy
- Stronger tenant relationships
- Clear reporting and operational visibility
Management Tiers
Tier 1 – Foundational Oversight
Tier 3 – Full-Service Management
Tier 1 – Foundational Oversight
Best for smaller locations that need consistent operational guidance and accountability. With Styles & Success, owners receive structured support designed to keep daily operations running smoothly while managers stay focused on tenants and leasing.
Includes weekly operational check-ins, rent follow-ups and accountability, vendor coordination, light manager support, and occupancy monitoring to ensure suites stay filled and issues are addressed quickly.
Tier 2 – Standard Operations
Tier 3 – Full-Service Management
Tier 1 – Foundational Oversight
Ideal for active locations that benefit from stronger operational structure and tenant support. Through Styles & Success, we provide a higher level of involvement to help stabilize occupancy, strengthen tenant relationships, and improve day-to-day operations.
Includes all Tier 1 services plus tenant relations and retention support, leasing outreach and tour coordination, monthly performance reporting, quarterly onsite visits, and structured accounts receivable follow-up and escalation coordination.
Tier 3 – Full-Service Management
Tier 3 – Full-Service Management
Tier 3 – Full-Service Management
Designed for high-volume locations, expanding portfolios, or new builds that require complete operational coverage. Styles & Success acts as your management partner, overseeing daily operations while ensuring your location runs efficiently and tenants receive consistent communication and support.
Includes all Tier 1 and Tier 2 services plus full operational management, regular onsite visits (when local), tenant communications and engagement, onboarding and renewals handled directly, and customized reporting dashboards aligned with your portfolio’s key performance metrics.
Success in this industry isn’t built on talent alone — it’s built on structure, accountability, and leadership. I built my career by learning every corner of this industry. My mission now is to help owners and professionals build businesses that give them freedom, stability, and lasting success.
Nathalie Shifferly, Founder of Styles & Success Management
Meet the CEO
With years of experience managing and supporting Phenix Salon Suites locations, Nathalie brings deep operational knowledge of the salon suite industry. Through Styles & Success Management, she helps owners streamline operations, support managers, and run locations successfully.
Empowering owners. Supporting profession
SEE WHAT OUR CLIENTS SAY
"Nathalie and her team manage eight Phenix Salon Suites locations for my partnerships, and the results have been outstanding. With more than 20 years of experience as a stylist, she brings a deep understanding of the professionals who lease salon suites, along with exceptional organization, communication, and professionalism. Our locations are clean, modern, and well run, and both tenants and vendors enjoy working with her team. I’m proud to recommend Nathalie and am always happy to serve as a reference."
— Rick Day, Phenix Salon Suites Owner
Marketing Consulting
"Nathalie has played a major role in the success of my Phenix locations over the past decade. During a very difficult time in my business, she stepped in and took over the day-to-day operations of my first three locations and handled everything with professionalism, leadership, and care.
Over the years, she helped us build and open several additional locations from the ground up and successfully brought them to full occupancy. Her knowledge of the industry, attention to detail, and ability to manage operations and tenant relationships made a tremendous impact on the growth and stability of our business.
Nathalie is someone I have trusted with my locations for many years, and her experience and leadership make her an incredible asset to any owner looking for strong operational support.”
— Shadi Najjar, Phenix Salon Suites Owner